COVID-19 is having a profound impact on health and care and on how we think about improving it. This session will set out a vision for the impact we should be seeking through improvement given what we’ve learnt since March and the urgent need for radical change to face future challenges. Find out first what hundreds of Q members said we should be prioritising, with an opportunity to discuss and develop this with others. This session provides an opportunity to step back and think about where we need to focus individually and collectively, and to have your say on the big priorities for improvement
Confronting the challenges ahead: how is health and care changing?
The health sector is in the midst of unprecedented upheaval. Achieving sustainable health and care will require bold action on workforce and service design, and making the most of accelerating technological advances, all while keeping current services running. This session provides a deep-dive into key patterns in the health service: support, demand, supply and changes in professional roles, and approaches to management and strategy. Take some time to reflect on broader changes that set the context for improvement work. How can we ensure our improvement efforts are equal to the ‘big picture’ changes and challenges ahead?
Delivered by: Jennifer Dixon - Chief Executive, The Health Foundation
What Q said about improvement during COVID-19: highlights from Q's annual insight survey
Drawing on results from over 200 members’ experiences, this session explores the role improvement is playing during COVID-19. What methods are being used most often and for what purpose? Are broader improvement approaches and mindsets more important? What contexts and support are enabling collaboration and improvement and what is holding it back? What do members think this means for the future of improvement, their organisations and those leading improvement at the system level? This session is an opportunity to step back, look at what your peers have been doing and spot things that might help your work.
Delivered by: Matthew Hill - Insight, Evaluation and Research Manager, Q Jo Scott - Q Insight Manager
How QI is helping through this crisis
Improvement methods have come into their own for many people during the pandemic. In this session, Amah Shar and John Fitzsimons explore the way that improvement methods help address the challenges of rapidly unfolding crisis situations. Discover the ways QI techniques are being used by other Q members to introduce changes under pressure, and take away inspiration for your local work.
Delivered by: Penny Pereira - Q Initiative Director, The Health Foundation Dr Amar Shah - Consultant forensic psychiatrist & Chief Quality Officer, East London NHS Foundation Trust Dr John Fitzsimons - Consultant Paediatrician at the Children’s University Hospital, Temple St, Dublin & Clinical Director with the HSE’s National Quality Improvement Team (NQIT)